Skip to content
Meirra

Terms of Service

Last Updated: 11/02/2026

Effective Date: February 10, 2024

1. Agreement to Terms

By accessing our website and using our services, you agree to be bound by these Terms of Service ("Terms"), our Privacy Policy, and any additional terms and conditions that may apply to specific services.

These Terms constitute a legally binding agreement between you ("Client", "you", or "your") and Meirra ("Company", "we", "us", or "our").

If you do not agree to these Terms, you must not use our services.

2. Services

Service Description

We provide the following services:

  • Search Engine Optimization (SEO)
  • Web Development and Design
  • Digital Marketing Consultation
  • Content Strategy and Creation
  • Performance Analytics and Reporting

Service Delivery

Our service delivery includes:

  • Initial consultation and needs assessment
  • Custom strategy development
  • Regular progress updates and reporting
  • Ongoing optimization and adjustments
  • Performance monitoring and analysis

Software Platform and Integrations

Meirra also provides online software, including the SEO platform at seo.meirra.com. You may connect third-party accounts such as Google Search Console, Google Analytics or Gmail. By connecting an account you authorise Meirra to access the data described in the "Google user data" section (section 12) of our Privacy Policy on your behalf, only to provide the connected feature.

Connect only accounts and properties that you own or are authorised to access. You can disconnect at any time in the product settings or in your Google Account. Your use of Google services remains subject to Google's terms.

Service Modifications

We reserve the right to modify, suspend, or discontinue any part of our services with reasonable notice. Any significant changes will be communicated in advance.

3. Client Obligations

  • Provide accurate and complete information
  • Respond to requests for information in a timely manner
  • Review and approve deliverables within agreed timeframes
  • Maintain necessary access and permissions to your digital assets
  • Comply with all applicable laws and regulations
  • Pay for services as agreed in the service contract

4. Payments and Billing

Fees and Payment Terms

  • Payment terms are specified in your service agreement
  • All fees are in Euros unless otherwise specified
  • Payments are due within 30 days of invoice date
  • Late payments may incur additional charges

Refund Policy

Our refund policy varies by service type and is detailed in your service agreement. Generally, custom services are non-refundable once work has commenced.

5. Intellectual Property

Ownership Rights

You retain ownership of your pre-existing intellectual property. We retain ownership of our pre-existing intellectual property, methodologies, and tools.

Deliverables

Upon full payment, you receive a license to use the deliverables for your business purposes. Specific terms are outlined in your service agreement.

6. Confidentiality

We maintain strict confidentiality of your business information. All employees and contractors are bound by confidentiality agreements.

We may request permission to use your results as case studies, but will only do so with your explicit written consent.

7. Warranties and Disclaimers

We warrant that our services will be performed in a professional manner in accordance with industry standards.

However, we cannot guarantee specific rankings, traffic levels, or business results as these depend on many factors outside our control.

8. Limitation of Liability

Our liability is limited to the amount paid for services in the previous 12 months. We are not liable for indirect, consequential, or special damages.

9. Termination

  • Written notice provided 30 days in advance
  • Material breach of these Terms
  • Failure to make timely payments
  • Violation of acceptable use policies

Serious violations

Some uses of Meirra are never acceptable. A serious violation is using our services for fraud, financial scams, phishing, impersonating another person or organisation, spreading malware, sending content that is illegal where it is sent or received, or anything of a similar nature.

One serious violation is enough. If we confirm a serious violation, we terminate your account immediately and permanently, without a refund of fees already paid, including unused credits and the rest of any prepaid period. You may not open a new account.

Our automated content check may block content before it is sent. If you believe a block is a mistake, you can ask for a review by a person in the product. An appeal does not apply once we have confirmed a serious violation.

Nothing in this section limits any rights you have under the law that applies to you.

This section applies from 2 November 2026.

10. Dispute Resolution

Any disputes will be resolved through amicable negotiation first. If negotiation does not resolve the matter, the dispute may be brought before the courts having jurisdiction under applicable law.

11. General Provisions

Governing Law

These Terms do not specify a choice of governing law. The applicable law and the competent courts are determined by the relevant statutory conflict-of-law rules.

Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.

Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on our website.

12. Contact Information

For questions about these Terms, please contact us at:

Meirra Legal Department

Contact Us