Terms of Service
Last Updated: 5/23/2025
Effective Date: February 10, 2024
1. Agreement to Terms
By accessing our website and using our services, you agree to be bound by these Terms of Service ("Terms"), our Privacy Policy, and any additional terms and conditions that may apply to specific services.
These Terms constitute a legally binding agreement between you ("Client", "you", or "your") and Meirra ("Company", "we", "us", or "our"), registered in Spain.
If you do not agree to these Terms, you must not use our services.
2. Services
Service Description
We provide the following services:
- Search Engine Optimization (SEO)
- Web Development and Design
- Digital Marketing Consultation
- Content Strategy and Creation
- Performance Analytics and Reporting
Service Delivery
Our service delivery includes:
- Initial consultation and needs assessment
- Custom strategy development
- Regular progress updates and reporting
- Ongoing optimization and adjustments
- Performance monitoring and analysis
Service Modifications
We reserve the right to modify, suspend, or discontinue any part of our services with reasonable notice. Any significant changes will be communicated in advance.
3. Client Obligations
- Provide accurate and complete information
- Respond to requests for information in a timely manner
- Review and approve deliverables within agreed timeframes
- Maintain necessary access and permissions to your digital assets
- Comply with all applicable laws and regulations
- Pay for services as agreed in the service contract
4. Payments and Billing
Fees and Payment Terms
- Payment terms are specified in your service agreement
- All fees are in Euros unless otherwise specified
- Payments are due within 30 days of invoice date
- Late payments may incur additional charges
Refund Policy
Our refund policy varies by service type and is detailed in your service agreement. Generally, custom services are non-refundable once work has commenced.
5. Intellectual Property
Deliverables
Upon full payment, you receive a license to use the deliverables for your business purposes. Specific terms are outlined in your service agreement.
6. Confidentiality
We maintain strict confidentiality of your business information. All employees and contractors are bound by confidentiality agreements.
We may request permission to use your results as case studies, but will only do so with your explicit written consent.
7. Warranties and Disclaimers
We warrant that our services will be performed in a professional manner in accordance with industry standards.
However, we cannot guarantee specific rankings, traffic levels, or business results as these depend on many factors outside our control.
8. Limitation of Liability
Our liability is limited to the amount paid for services in the previous 12 months. We are not liable for indirect, consequential, or special damages.
9. Termination
- Written notice provided 30 days in advance
- Material breach of these Terms
- Failure to make timely payments
- Violation of acceptable use policies
10. Dispute Resolution
Any disputes will be resolved through amicable negotiation first. If necessary, disputes will be resolved through arbitration in Madrid, Spain, under Spanish law.
11. General Provisions
Governing Law
These Terms are governed by Spanish law, without regard to conflict of law principles.
Severability
If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.
Changes to Terms
We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on our website.