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Managing Contact Lists

Contact lists help you organise your email recipients into targeted groups. Create lists for different campaigns, customer segments, or communication types. You can import contacts from CSV files, add them manually, or let the system build lists from your lead pipeline.

Creating a List

Go to Email > Lists and click "Create List". Give your list a descriptive name and optional tags for easy filtering. You can set up a list with no contacts and add them later, or import contacts during creation. Each list has its own unsubscribe tracking so recipients can opt out of specific communications without leaving all your lists.

Managing Contacts

Within each list, you can view all contacts, their status (active, unsubscribed, bounced), and engagement history. Filter by status, search by name or email, and export your list at any time. Bulk operations let you tag, move, or remove contacts across multiple lists at once.

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